A Neat App helps the City Council of Madrid to win the Smart Cities Award 2014
• 80% of elderly who attend the Day Care Centers use the automated service call.
• During 2013 more than one million calls were made with the SmartCall system.
Madrid, 29 April 2014
The modern application SmartCall of Neat Group has contributed to the Government Department of Family, Social Services and Civic Participation of the City Council of Madrid to prove worthy of the award "Smart Cities Contracts and Projects 2014" for the project "Home automated call in the pickup service for elderly in day centers. "
This technological service reduces waiting times for people with mobility impairments who use the route of transport adapted to the Municipal Day Centers. The elderly are informed with a time determined in advance the arrival of transport, allowing both the elderly and their families to have sufficient time to get to the door of their home.
The Neat Group SmartCall application is designed to make automatic calls, pre-programmed and customized to people who are driven to the Day Centre.
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