Expand your service with mobile telecare

SmartGPS is an App for Android developed by Neat that offers an emergency call solution. By using just a button, the user can communicate quickly and simply with the emergency call centre.

This App is a simple way to have telecare services. Users just need to install the SmartGPS App in their Android Smartphones, which will be then used as mobile telecare devices. Once the alarm is sent, the care centre will receive it in SCAIP protocol in the same way than any other alarm, including the user´s GPS position, which can be located in a map within the Neat Location Solution.

The communication can be both, started by the user, if he needs assistance or it can be started by the alarm monitoring centre to communicate a campaign, a medical appointment or a medication reminder, as well as if the user does not return home on time. In addition, this App allows sending messages using pictograms to facilitate communication with users.

Important note:
  • SMARTGPS and SMARTCOM require a contract with a service provider to receive alarms and to communicate with the user.
  • If you’re a service provider please contact your NEAT sales team to confirm commercial availability of the APP in your particular country.
  • If you’re an end user you’ll need to find a telecare service provider ready to work with this APP; at this moment NEAT is not ready to comment on service providers working with the APP. If you need help to install the APP, please contact your service provider.

Download the App for Android here.

Characteristics and functions at a glance

  • Converts the user´s Android Smartphone in a mobile telecare device.
  • Easy communication process with alarm monitoring centre.
  • GPS position sent making easy location of users.
  • Tracking capability.
  • Geofencing: sending alarms when going in and/or out of prede?ned areas.
  • Floating button: always visible on all screens.
  • Remote management and monitoring through CMP.
  • Bluetooth remote trigger.

You might be also interested in these products ...


The most intelligent digital carephone.


The mobile solution for older people, high-risk patients and care assistants


It transmits alarms to the terminal in a very reliable way.


Provides reliable visual and acoustic warnings on butane, propane and methane gas emissions

Advantages for you

  • Easy to use: once installing the App the user will be able to send an alarm and stay in touch.
  • Inclusive App: all users will have telecare services including hearing impaired people through pictograms and texting.
  • Integrates GPS location functionality.